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Pingplotter update not installing install#
Pingplotter update not installing professional#
Pingplotter update not installing download#

If there is an issue with your network's DNS not resolving properly where it is not consistently translating to the IP address, it can cause issues with the applications not being able to connect properly.

Pingplotter update not installing professional#

In many CS Professional Suite applications (especially SQL-based ones), configurable files are set up to reference the machine's name so that the applications know where to look for data. an IP address #.#.#.#), and DNS is the system that translates each machine's given name (e.g. Machines on your network are each assigned a numerical identifier (e.g. DNS (Domain Name System), is the naming system for computers and other resources that are connected to your private network.

Pingplotter update not installing install#

As the data and the install of the applications will reside on a machine that all of the other workstations have to communicate with, your network connection plays a large role in the performance of the software.īesides issues with routers/switches that can cause slowness in network reliant applications, DNS also plays a large role in your network connection.

Unless you are using your CS applications on a standalone machine, you will be running it on a network (either peer-to-peer or server based).

NetFirm CS, Web Builder CS, and CS. - NetFirm CS administration via, access to your Web Builder CS website, and administration via CS. (including the downloading of applications) all require an Internet Connection to access a static web page.

Whereas accessing a web page brings you to a static site that usually no longer requires an active Internet connection once the page has fully loaded, Citrix requires a persistent Internet connection. Due to this, you need a Citrix ICA client installed locally on your computer that uses the Internet to create a connection to our servers.

Virtual Office / SaaS - With Virtual Office or SaaS, rather than installing your applications on your own network, they are installed on our remote servers for you to access.

Source Document Processing, electronic filing information, etc.).

Pingplotter update not installing download#

CS Connect - CS Connect, a tool that is included with most CS Professional Suite applications, uses your Internet connection to download licenses, download program updates, and transfer data to and from NetClient CS and our data center (e.g.

As other requirements and recommendations may be available depending on which application you are using, see CS Professional Suite System Requirements for more information. This graph provides the three most important metrics graphed simultaneously: Jitter, Packet Loss, and Latency.Note: CS Professional Suite applications require a broadband, persistent, high-speed Internet connection to utilize the available Internet-related features. To provide the most complete information, we recommend running the test for a minimum of 2 hours or for at least the duration of your business hours, if not 24 hours. From this, the 8x8 Network Engineering team can provide recommendations to resolve the issue.Ī complete graph is created showing the results over the duration of the test. This information is read by 8x8’s Network Engineering team (or your IT Staff) to identify where packet loss or latency is being introduced into the call. Over time a graph is created to the right of the application providing statistics of packet loss and latency for each individual hop between your PC and the data center. The testing for Google will be used for a baseline.

Right-click on Min and add the Maximum Latency field.

In the target field type in, or the closest top-level domain for the region.

Click the + at the top left of the program to create a new trace.

Also ensure Focus is set to '' All'' and Interval is set to '' 2.5 seconds''.

Right-click on the top bar, over Avg, Min, Cur, and check Maximum Latency.

In the Target Name or IP field, enter the IP address of the recommended data center.

After PingPlotter is installed and running: